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Fossil First Aid is committed to protecting its players and promoting responsible gaming as part of our customer service and social responsibility initiatives. We believe that ensuring a healthy gaming experience is a shared responsibility between us and our players.
This Responsible Gaming Policy ("RSG Policy") describes the tools, information, and resources available to players on fossilfirstaid.com. This policy is part of the Fossil First Aid Terms of Use and may be updated periodically.
The Fossil First Aid program for responsible gaming ("RSG Program") provides tools and information to:
The RSG Program includes player education, control tools, and resources for professional support.
Players can take a temporary break for 1, 3, 7, 14, or 30 days by using the responsible gaming options available on the platform. Reactivation is only possible after the selected period has expired.
Players can restrict access to their accounts for 6 months, 1 year, 3 years, 5 years, or indefinitely. Temporary exclusions end automatically, while indefinite exclusions require a minimum of 6 months before reactivation.
Players can request permanent account closure through customer service. Permanent closures cannot be undone.
If gaming negatively impacts your mental health or finances, we recommend contacting the following organizations:
Email: play@fossilfirstaid.com
Website: fossilfirstaid.com
Address: 76 Kopkes Road, Ross Creek, Victoria, 3351, Australia
Telephone: +61 (03) 5315 2883